Unfortunately, freight damage occurs to product shipments from time-to-time, and our goal is to
help you to get the best results from your freight claim.
Here is the steps that you need to take to submit a freight claim:
Here is the steps that you need to take to submit a freight claim:
- Inspect shipments at the time of delivery. Driver must allow a reasonable amount of time to check for discrepancies and/or damages.
- Note damage and missing items for palletized and crated shipments on the drivers P.O.D.
- Photograph the pallet and/or box to document the damage.
- Call or email us within 48 hours.
- Do not move or install damaged product and the keep packaging.
WE MUST HEAR FROM YOU WITHIN 48 BUSINESS HOURS TO SUBMIT A FREIGHT CLAIM.
We work closely with our carriers to get freight claims resolved in a timely manner, so give us a call
at (562) 695-0645 with any questions about this process.
Krieger Specialty Products
4880 Gregg Road
Pico Rivera, Ca. 90660
Phone: (562) 695-0645
Fax: (562) 692-0146
4880 Gregg Road
Pico Rivera, Ca. 90660
Phone: (562) 695-0645
Fax: (562) 692-0146
Last updated March 1, 2020.
