Krieger Specialty Products
Freight Claims
Unfortunately, freight damage occurs to product shipments from time-to-time, and our goal is to help you to get the best results from your freight claim.

Here is the steps that you need to take to submit a freight claim:
  1. Inspect shipments at the time of delivery. Driver must allow a reasonable amount of time to check for discrepancies and/or damages.
  2. Note damage and missing items for palletized and crated shipments on the drivers P.O.D.
  3. Photograph the pallet and/or box to document the damage.
  4. Call or email us within 48 hours.
  5. Do not move or install damaged product and the keep packaging.
WE MUST HEAR FROM YOU WITHIN 48 BUSINESS HOURS TO SUBMIT A FREIGHT CLAIM.
We work closely with our carriers to get freight claims resolved in a timely manner, so give us a call at (562) 695-0645 with any questions about this process.
Krieger Specialty Products
4880 Gregg Road
Pico Rivera, Ca. 90660

Phone: (562) 695-0645
Fax: (562) 692-0146
Last updated March 1, 2020.